Journeys

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Reviews

• Christina Miller

  Apr, 25 2018
  ★ ☆ ☆ ☆ ☆
  I must say my daughter is love with all different converse they sell however there policy's for canceling or changing and order its the worst I've ever seen. I placed and order a few weeks ago and realize 20 mins after I place it it was the wrong size (20mins later) so I called right away to see if they could change the size. I was told no once the order is "processing" you can't change or cancel and order. so I had to wait for them to come in just to send them right back and pay return shipping just to reorder the right size. that's crazy to me. now last night I placed the last order for the last thing I'll ever buy from this company. today I was at the mall with my daughter and she found a pair that was sold out online and as of last night was out of stock, so we got them and I live chat 'd with a laura and was told the same thing can't make any changes etc. now if the orders had shipped out already then ya I understand not being able to do anything but processing yes you should be able to make a size change or cancel an order. I've never had this problem with any company before.
  the reason for the star is I couldn't leave it blank

The nearest places

• Kids Foot Locker

  Establishment, Clothing store, Shoe store

  9703 Destiny USA Dr, Destiny Usa, Syracuse, NY 13290

  +1 315-476-1069

  kidsfootlocker.com

  Closed now: Until 10:00am tomorrow
• Journeys Kidz

  Establishment, Clothing store, Shoe store

  9090 Destiny USA Drive, Syracuse, NY 13204

  +1 315-474-0985

  journeys.com

  Closed now: Until 10:00am tomorrow
• Best Buy Mobile

  Establishment, Home goods store, Electronics store

  9090 Destiny Usa Dr, Spc E106, Syracuse, NY 13204

  +1 315-422-0694

  stores.bestbuy.com
• T-Mobile

  Establishment, Electronics store

  9090 Destiny Usa Dr, F 105, Syracuse, NY 13204

  +1 315-424-0375

  t-mobile.com

  Closed now: Until 10:00am tomorrow
• Littman Jewelers

  Establishment, Jewelry store

  ★ ☆ ☆ ☆ ☆

  1 opinions

  9705 Destiny USA Drive, Syracuse, NY 13204

  +1 315-234-0088

  Closed now: Until 10:00am tomorrow
•  

  Zales

  Establishment, Jewelry store

  2686 Destiny Usa Mall, Syracuse, NY 13204

  +1 315-466-7002

  zales.com

  Closed now: Until 10:00am tomorrow